What additional step was recommended for Ms. Jones to manage her symptoms?

The recommendation to initiate a trial of loratadine is based on its effectiveness in treating symptoms associated with allergic rhinitis, such as sneezing, runny nose, and itchy or watery eyes. Loratadine is a non-sedating antihistamine that helps to relieve these symptoms by blocking the action of histamine, a substance released during allergic reactions that causes many of the discomforting symptoms. This makes it an appropriate first-line treatment option for individuals experiencing seasonal allergies or other similar conditions.

Using loratadine can significantly improve Ms. Jones's quality of life by helping to alleviate her symptoms without causing considerable drowsiness, allowing her to maintain a normal daily routine. This option is typically more accessible and easier for patients to integrate into their lifestyle compared to other treatments that may be contraindicated or more complex to manage, such as nasal steroids or the necessity of specialty referrals.